Shipping Policy
Chambers Unchained LLC is committed to providing timely and reliable delivery of merchandise, including clothing, books, stickers, and other products. This Shipping Policy outlines our practices and expectations regarding order fulfillment and delivery.
Order Processing
• Orders are typically processed within 2–3 business days after payment is received.
• Processing times may vary during holidays, special promotions, or high-volume periods.
• Customers will receive an email confirmation once their order has been placed and another notification when the order has shipped.
Shipping Methods and Delivery
• We ship merchandise using trusted carriers such as USPS, UPS, or FedEx.
• Standard shipping typically takes 5–7 business days within the United States.
• Expedited shipping options may be available at checkout for an additional fee.
• International shipping may be offered in the future; delivery times and costs will vary by destination.
Shipping Costs
• Shipping costs are calculated at checkout based on order weight, size, and destination.
• Promotional offers may occasionally include discounted or free shipping.
Tracking
• Customers will receive tracking information once their order has shipped.
• Tracking updates are provided directly by the carrier.
Lost or Damaged Items
• Chambers Unchained LLC is not responsible for delays caused by carriers, weather, or other circumstances beyond our control.
• If an item arrives damaged, customers must notify us within 7 days of delivery with photos of the damage.
• Lost packages will be investigated with the carrier. Replacement or refund decisions will be made on a case-by-case basis.
Returns and Exchanges
• Merchandise may be eligible for return or exchange if unworn, unused, and in original condition.
• Customers must contact us within 14 days of delivery to initiate a return or exchange.
• Shipping costs for returns or exchanges are the responsibility of the customer unless the item was defective or incorrect.
Policy Updates
Chambers Unchained LLC reserves the right to update this Shipping Policy at any time. Changes will be posted on our website and will apply to all future orders.